Question 1

What makes a Vector bottle different from the one next to it?

Accepted Answer

Two things you can check yourself. Every nasal lot is assayed by Summit BioAnalytics before it goes on sale, and that certificate is published in our COA Library with the same lot number printed on your bottle — you can open it before you order and verify it against the lab directly. And content is graded not less than label claim: every lot came back over, and the certificate says by how much.

Question 2

Are these suitable for clinical or human use?

Accepted Answer

No. Everything we sell is a research chemical intended for in-vitro and laboratory research only. Nothing here is for human or veterinary use, clinical trials, or any therapeutic application, and we will cancel orders that indicate otherwise.

Question 3

How should I store material when it arrives?

Accepted Answer

Nothing here needs refrigeration. Keep the bottle sealed at room temperature and out of direct sunlight and heat — these are preserved solutions, so a cupboard or a bench drawer is fine. Do not freeze them.

Question 4

How fast do orders ship?

Accepted Answer

Orders confirmed before 1PM CT on a business day leave the same day. Everything else goes out the next business morning. You get tracking by email as soon as the label is created.

Question 5

Where do you ship?

Accepted Answer

All 50 US states and US territories, plus Canada. Shipping is free on orders over $250. We are not shipping to other countries yet.

Question 6

What if a bottle arrives damaged or short?

Accepted Answer

Photograph it before you open anything and email us within 72 hours of delivery. A broken seal, a cracked bottle, a pump that will not prime, or a fill volume that does not match the label gets replaced or refunded — no return shipment required.

Question 7

What do the certificates actually test?

Accepted Answer

Identity, HPLC purity, total content per bottle, bacterial endotoxins, heavy metals, and the USP <61>/<62> microbial limits panel for the nasal route — including Pseudomonas aeruginosa, which food-style panels leave out. They do not report delivered dose per actuation, chromatograms, or sterility, and the COA Library says so plainly rather than letting you assume otherwise.

Question 8

How do I pay?

Accepted Answer

Card payment is being connected now. In the meantime you can place your order on the site and we will send payment instructions by email — the order is held with your material reserved until it clears.

Frequently asked questions